I'll start by saying I've been an AT&T customer for years and have always had Motorola phones with no major complaints.
This phone as I stated in my title is "AWESOME". No it is not an iPhone and I never expected it to be, but it's quite a
phone with tons of stuff (just about anything you'd want)!!
Right out of the box, no problems at all. I use mine for making calls, music and web surfing.
Touchscreen works great for me, but I'm old school and rarely text.
Want it - Get it, you will not be disappointed (most will love it)
P.S. This is replacing my Motorola Razor V3 and I'm sort of remotely located and the reception on this Ciphone C8 is considerably better!
As for the previous poster (Edward), if you would use a different ISP, would not have any problems downloading the manual ;)