Online Live Support

Privacy Policy

What personal information do we collect?

As set forth in more detail below, WaySale ("WaySale” or "We") collects personal information that you provide when using the WaySale web site ("Site"). This information includes your first and last name, email address and a password when you create your WaySale account. You can browse this Site without creating an account, but you will need to create an account when you purchase something and in order to take advantage of certain features. We may ask you to confirm your personal information when you contact our Customer Service department. This will allow us to protect your confidentiality by verifying your identity.
WaySale does not intentionally collect personal information about children under the age of 13. If you are under the age of 18 but at least 13 years of age you may use this Site only under the supervision of a parent or legal guardian who agrees to be bound by the WaySale Terms of Use. Children under the age of 13 may not use this Site and parents or legal guardians may not agree to the WaySale Terms of Use on their behalf. If you do not agree to (or cannot comply with) any of the WaySale Terms of Use, do not use this Site.

Purchase Information

When you make a purchase from WaySale, we collect your name and payment method information. We collect this information in order to bill you for your purchase. We also collect information that allows us to ship your order. This includes the name, address, and phone number of the intended recipient(s).
When you create an account at WaySale, you can choose to save your billing information in "My Tang." You can also save one or more shipping addresses in your WaySale Address Book. You may change or delete this saved information anytime, simply go to My Tang, log in with your ID and password, then edit or delete whatever personal information you wish.

How can we protect your privacy?

The security of your personal information is very important to us. We never sell or rent your personal information to any third parties under any circumstances. We value your trust very highly, and will work to protect the security and privacy of any personal information you provide to us and will only use it as we have described in our Privacy Policy.

Safe purchase at WaySale

We want you to feel completely secure when ordering from WaySale. We use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet.

Services Account Information

We collect personal information from users who wish to use any of the WaySale services, including but not limited to, WaySale's Transaction Platform. In order to use these services you must provide your email address and password or create an account at WaySale.
We also collect certain technical information from your computer each time you request a page during a visit to WaySale. This information may include your Internet Protocol (IP) address, your computer's operating system, browser type and the address of a referring web site, if any. We collect this information to enhance the quality of your experience during your visit to this Site and will not sell or rent this information to any third parties.
We also contract with third parties to provide us with data collection and reporting services regarding our customers' activities on this Site and to track and measure performance of our marketing efforts. These third parties may use cookies and may receive anonymous information about your browsing and buying activity on this Site. None of your personally identifiable information (such as your name, address, email address, etc.) will be received by or shared with these third parties.

Contacting WaySale

We will use your email address to respond to your questions, suggestions, and/or requests for assistance in using this Site.

Other times we may collect personal information

From time to time, WaySale may conduct surveys and contests via this Site, email, other media. If you choose to participate, we may request your name, email address, mailing address and other personal information. We will never sell or rent such information to any third parties.

How we use your personal information?

Information we collect on WaySale may be used to enhance your shopping experience in the following ways:
Deliver merchandise and services that you purchase online
Register you as a member of WaySale
Prevent fraud and bill you for your purchases
Confirm your orders
Respond to your customer-service inquiries or requests
Communicate great values and featured items to you
Find and stock the products you want
Customize your purchase experience

When and with whom can we share your personal information?

We never sell or rent your personal information to any third parties under any circumstances. We will share personal customer information only with our agents, representatives, service providers, and contractors for limited purposes, including fulfilling customer orders; offering certain products and services in connection with this Site; communicating to customers; providing customer service; storing, sharing and retrieving customers' photo images in our Photo Center; enhancing and improving clients' purchase experience; enabling access to our partners' web sites; providing a personalized purchase experience; preventing fraud and completing payment method processing.
Aside from the purposes described above, we will never share your personal information with any other third parties unless we have your express permission or under special circumstances, such as when we believe in good faith that the disclosure is required to prevent harm or injury (such as product recalls, fraud, claims or other liability) or to comply with valid legal processes (subpoenas, warrants) or as required by law. We may share aggregated demographic and statistical information with our partners. This is not linked to any personal information that can identify any individual person.

How can you control the use of your personal information?

You can modify or delete your personal information anytime, simply go to My Tang, log in with your ID and password, then edit or delete whatever personal information you wish. Do not share your WaySale password with anyone. Other than on this Site, WaySale will never ask you for your password.

How can we protect the security of your personal information?

Your personal information is protected by the password you created when you created an account at WaySale (or another password you chose after changing a previous password). Please keep this password confidential. No Customer Service Associate or any other representative of WaySale will ever ask you for your password. The confidentiality of your password is yours to protect. You may change it anytime by going to My Tang. Log in with your email address and password, then click "Change Name, Email & Password" and enter a new password.

More about your privacy

We realize that making purchases at WaySale, or any other web site, requires trust on your part. We value your trust very highly, and pledge to you, our clients, that we will work to protect the security and privacy of any personal information you provide to us and that your personal information will only be used as set forth in this Policy. This includes your name, address, phone number, email address or checking account information, in addition to any other personal information that can be linked to you, personally.
We believe that you have a right to know, before purchase at WaySale or at any other time, exactly what information we might collect from you, why we collect it and how we use it.
We do not and will not sell or rent your personal information to anyone. You have the right to control your personal information as you see fit.
If you have an account at WaySale and you want to change, modify or delete any of your personal information, you can do so anytime by going to My Tang. Log in with your ID and password, then edit or delete whatever personal information you wish.
WaySale may provide links to certain third party web sites. This Privacy Policy applies only to activities conducted and personal information collected on this WaySale web site. Other web sites may have their own policies regarding privacy and security.
WaySale will obtain your consent before allowing the download of any software from the WaySale Site, and WaySale will not automatically download any software to your computer system. Once you consent to the initial download of any software, you may receive automatic updates or patches pertaining to such software. You understand and agree that any material, including but not limited to downloaded software, required or automated updates, modifications, reinstallations, or software otherwise obtained through the use of the WaySale web Site is done at your own discretion and risk and that you will be solely responsible for any damages to your computer system or loss of data that may result from any such material.

Terms of Service

Terms of Service

Welcome to the website (the “Site”) of WaySale Limited. (“WaySale.com”). WaySale.com provides its services to you subject to the notices, terms, and conditions set forth in this agreement (the “Agreement”). In addition, when you use any WaySale.com service (e.g., Customer Reviews), you will be subject to the rules, guidelines, policies, terms, and conditions applicable to such services, and they are incorporated into this Agreement by this reference. WaySale.com reserves the right to change this Site and these terms and conditions at any time.

Accessing, browsing, or otherwise using the site indicates your agreement to all the terms and conditions in this agreement, so please read this agreement carefully before proceeding.

 

Use of Site

You represent and warrant that you are at least 18 years old or visiting the Site under the supervision of a parent or guardian. Subject to the terms and conditions of this Agreement, WaySale.com hereby grants you a limited, revocable, non-transferable, and non-exclusive license to access and use the Site by displaying it on your Internet browser only for the purpose of shopping for personal items sold on the Site and not for any commercial use or use on behalf of any third party, except as explicitly permitted by WaySale.com in advance. Any breach of this Agreement shall result in the immediate revocation of the license granted in this paragraph without notice to you.

Except as permitted in the paragraph above, you may not reproduce, distribute, display, sell, lease, transmit, create derivative works from, translate, modify, reverse-engineer, disassemble, decompile, or otherwise exploit this Site or any portion of it unless expressly permitted by WaySale.com in writing. You may not make any commercial use of any of the information provided on the Site or make any use of the Site for the benefit of another business unless explicitly permitted by WaySale.com in advance. WaySale.com reserves the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if WaySale.com believes that customer conduct violates applicable laws or is harmful to WaySale.com’s interests.

You shall not upload to, distribute, or otherwise publish through this Site any Content, information, or other material that (a) violates or infringes upon the copyrights, patents, trademarks, service marks, trade secrets, or other proprietary rights of any person; (b) is libelous, threatening, defamatory, obscene, indecent, pornographic, discriminatory, or could give rise to any civil or criminal liability under the laws of the U.S. or the laws of any other country that may apply; or (c) includes any bugs, viruses, worms, trap doors, Trojan horses, or other harmful code or properties. WaySale.com may assign you a password and account identification to enable you to access and use certain portions of this Site. Each time you use a password or identification, you will be deemed to be authorized to access and use the Site in a manner consistent with the terms and conditions of this Agreement, and WaySale.com has no obligation to investigate the authorization or source of any such access or use of the Site.

You will be solely responsible for all access to and use of this site by anyone using the password and identification originally assigned to you whether or not such access to and use of this site is actually authorized by you, including without limitation, all communications and transmissions and all obligations (including without limitation financial obligations) incurred through such access or use. You are solely responsible for protecting the security and confidentiality of the password and identification assigned to you. You shall immediately notify WaySale.com of any unauthorized use of your password or identification or any other breach or threatened breach of this Site's security.

 

Reviews and Comments

Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to the Site and/or provide WaySale.com, including, without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and nonproprietary, and by submitting or posting, you agree to irrevocably license the entry and all IP rights related thereto (excluding the moral rights such as authorship right) to WaySale.com without charge and WaySale.com shall have the royalty-free, worldwide, perpetual, irrevocable, and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All Submissions shall automatically become the sole and exclusive property of WaySale.com and shall not be returned to you and you agree not to raise any dispute in connection with any use of the entry by WaySale.com in the future.

You warrant that your Submissions, in whole or in part, are clear and free of any IP right infringement, disputes or third party claims. WaySale.com assumes no liability for any misuse of copyright or any other rights of third parties by you. You undertake to defense for and indemnify the Sponsor against any losses caused due to the use of the entries for any purposes.

In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant WaySale.com the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments, and other Content that you post on this Site and that use of your reviews, comments, or other Content by WaySale.com will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead WaySale.com or third parties as to the origin of any Submissions or Content. WaySale.com may, but shall not be obligated to remove or edit any Submissions (including comments or reviews) for any reason.

 

Copyright

All text, graphics, photographs or other images, button icons, audio clips, and software (collectively, "Content"), belongs exclusively to WaySale.com or its content suppliers. The collection, arrangement, and assembly of all content on this Site (the "Compilation") belong exclusively to WaySale.com. All software used on this Site (the "software") is the property of WaySale.com or its Software suppliers.

The Content, the Compilation and the Software are all protected international copyright laws. Other logos, slogans, trade names or words are registered trademarks, trademarks, or service marks of WaySale.com, its suppliers, or third parties. The use of any WaySale.com trademark or service mark without WaySale.com's expressly written consent is strictly prohibited. You may not use any WaySale.com trademark or service mark in connection with any non-WaySale.com product or service or in any way that is likely to cause confusion. You may not use WaySale.com's trademarks or service marks in any manner that disparages or discredits WaySale.com. You may not use any of the WaySale.com trademarks or service marks in meta tags without the prior explicit consent of WaySale.com.

 

Termination and Effect of Termination

In addition to any other legal or equitable remedies, WaySale.com may, without prior notice to you, immediately terminate the Agreement or revoke any or all of your rights granted under this Agreement. Upon any termination of this Agreement, you shall immediately cease all access to and use of the Site and WaySale.com shall, in addition to any other legal or equitable remedies, immediately revoke all password(s), and account identification issued to you and deny your access to and use of this Site in whole or in part. Any termination of this Agreement shall not affect the respective rights and obligations (including without limitation, payment obligations) of the parties arising before the date of termination.

 

Disclaimer and Limitation of Liability

Except as otherwise provided in the standard terms of sale that govern the same of each product on this site, this site, the products offered for sale on it and the transactions conducted through it are provided by WaySale.com on an "as is" basis. WaySale.com makes no prepresntations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site except as provided here to the full extent permissible by applicable law, WaySale.com disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, noninfringement, title, quiet enjoyment, data accuracy, and system integration. This site may include inaccuracies, mistakes or typographical errors. WaySale.com does not warrant that the content will be uninterrupted or error free. To the maximum extent permitted by law, WaySale.com will not be liable for any damages of any kind arising from the use of this site, including, but not limited to, indirect, incidental, punitive, exemplary, special, or consequential damages. To the maximum extent permitted by applicable law, WaySale.com's total liability to you for any damages (regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to WaySale.com during the month immediately preceding the act allegedly giving rise to WaySale.com's liability.

 

Order Acceptance

Please note that the price quoted for each item on the Site should be regarded as an invitation for offer and should not be regarded as an offer. Your order is an offer for purchase, which will be accepted when WaySale.com confirms your order. There may be certain orders that we are unable to accept and must cancel. WaySale.com reserves the right, at its sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order. We may contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.

 

Typographical Errors

While WaySale.com strives to provide accurate product and pricing information, pricing or typographical errors may occur. WaySale.com cannot confirm the price of an item until after you order. In the event that an item is listed at an incorrect price or with incorrect information due to an error in pricing or product information, WaySale.com shall have the right, at our sole discretion, to refuse or cancel any orders placed for that item. In the event that an item is priced incorrectly, WaySale.com may, at our discretion, either contact you for instructions or cancel your order and notify you of such cancellation.

 

Pricing in Different Currencies

Pricing of products sold by WaySale.com is based upon figures calculated in U.S. Dollars (US$). Prices displayed in other currencies are converted from U.S. Dollars according to the most up to date conversion rates. Due to fluctuating currency values, prices displayed in non-U.S. denominations of currency on the Site, other than on the individual product page, may not be the most current. Areas of the Site where non-U.S. denominations of currency might be inaccurate include, but are not limited to, promotional banners, promotional pages, and information on product category pages. The price displayed on an individual product page, regardless of currency denomination, is the current price you are liable to pay to WaySale.com, excluding shipping.

 

Arbitration

Where the parties fail to settle dispute within 30 days after such dispute occurs, they agree to submit such a dispute to Hong Kong International Arbitration Center (the “HKIAC”) for arbitration which shall be conducted in accordance with the HKIAC arbitration rules in effect at the time of applying for arbitration. The arbitral awards are final and binding upon both parties.

 

Links

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that WaySale.com is not responsible for the operation of or content located on or through any such site.

 

Remedies

You agree that WaySale.com's remedy at law for any actual or threatened breach of this Agreement would be inadequate and that WaySale.com shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that WaySale.com may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorneys' fees.

No right or remedy of WaySale.com shall be exclusive of any other, whether at law or in equity, including, without limitation, damages injunctive relief, attorneys' fees and expenses.

No instance of waiver by WaySale.com of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future, or other waiver.